Top Up

What is a Top Up?

Top up is when a subscriber recharges their phone credits by purchasing a bmobile TopKad , purchasing credits via bmobile Electronic Voucher Distribution System(EVD), via an ATM machine, credit or debit card or internet banking

Methods of top up

bmobile offers 5 ways of top up:

  • bmobile TopKad- card which comes sealed in a plastic (K3,K5,K7,K10, K20, K50 and K100)
  • bmobile EVD- a system whereby upon payment, credits are transferred to your phone electronically. This can be done from a bmobile phone to your phone, from a bmobile EVD desktop phone to your mobile phone or from a Payecom POS terminal to your phone
  • ATM Top up – using a bank card to purchase phone credits at an ATM
  • Credit or Debit Card through selfcare portal 
  • Internet Banking through selfcare portal

How to top using the bmobile Topkad

  • Purchase any available bmobile topkad (K3,K5,K7,K10, K20, K50 and K100).
  • Scratch the silver panel on back to reveal voucher number.
  • Dial *121*voucher number#
  • A confirmation SMS will appear on screen.
  • "You have successfully recharged (amount). Your balance is (amount) & valid until (expiry date)".
  • If in error. An SMS from will be sent from 120 (Customer Service) saying;
  • "The card you entered is expired".

How to Top-up via an ATM

ATM Top up services are available from ANZ and BSP ATM’s only

How to Top up at ANZ

  • Insert bank card
  • Select 'Mobile Top Up'
  • Select bmobile
  • Select amount for top up – K5, K10, K20, K50 or K100
  • Collect receipt containing voucher number
  • Top up mobile phone- Press *121*voucher number # and send

How do I confirm my phone credit top up?

  • Simply dial *120#
  • An SMS confirming your balance will appear.
  • "Your account balance is (amount) . Your account will expire after (expiry date) ".

What are the Top Up expiry on the respective methods of Top Up?

Each method of Top Up has a validity period . The validity period starts from the date of recharge.

TopKad Validity Period PayEComm - Expiry ATM BSP - Expiry ATM ANZ - Expiry
K3 14 Days N/A N/A N/A
K5 30 Days 30 Days 30 Days 30 Days
K7 14 Days N/A N/A N/A
K10 30 Days 30 Days 30 Days 30 Days
K20 90 Days 90 Days 90 Days 90 Days
K50 90 Days 90 Days 90 Days 90 Days
K100 120 Days 120 Days 120 Days 120 Days

How to Top up at BSP

  • Please insert bank card.
  • Select your preferred language either English or Pidgin. For this case English is selected Enter your PIN number and 'Press if Correct'.
  • Select transaction for Phone top-ups and Press the Button.
  • Select a Top-up provider as bmobile .
  • Select bmobile top-up
  • Select a bmobile top-up amount e.g. K5 top-up
  • Select the account to withdraw from (Cheque, Savings or Archiever)
  • Screen display "Your transaction is being processed"
  • After transaction completed, a screen displayed " if you would like to perform another transaction " . Press if NO to ignore to perform another transaction.
  • Finally, a screen is displayed to take your card. "Thank you for banking with Bank South Pacific. Please take your card" .