What is a Top Up?
Top up is when a subscriber recharges their phone credits by purchasing a bmobile TopKad , purchasing credits via bmobile Electronic Voucher Distribution System(EVD), via an ATM machine, credit or debit card or internet banking
Methods of top up
bmobile offers 5 ways of top up:
bmobile TopKad- card which comes sealed in a plastic (K3,K5,K7,K10, K20, K50 and K100)
bmobile EVD- a system whereby upon payment, credits are transferred to your phone electronically. This can be done from a bmobile phone to your phone, from a bmobile EVD desktop phone to your mobile phone or from a Payecom POS terminal to your phone
ATM Top up – using a bank card to purchase phone credits at an ATM
Credit or Debit Card through selfcare portal
Internet Banking through selfcare portal
How to top using the bmobile Topkad
Purchase any available bmobile topkad (K3,K5,K7,K10, K20, K50 and K100).
Scratch the silver panel on back to reveal voucher number.
Dial *121*voucher number#
A confirmation SMS will appear on screen.
"You have successfully recharged (amount). Your balance is (amount) & valid until (expiry date)".
If in error. An SMS from will be sent from 120 (Customer Service) saying;
"The card you entered is expired".
How to Top-up via an ATM
ATM Top up services are available from ANZ and BSP ATM’s only
How to Top up at ANZ
Insert bank card
Select 'Mobile Top Up'
Select amount for top up – K5, K10, K20, K50 or K100
Collect receipt containing voucher number
Top up mobile phone- Press *121*voucher number # and send
How do I confirm my phone credit top up?
Simply dial *120#
An SMS confirming your balance will appear.
"Your account balance is (amount) . Your account will expire after (expiry date) ".
What are the Top Up expiry on the respective methods of Top Up?
Each method of Top Up has a validity period . The validity period starts from the date of recharge.
|TopKad||Validity Period||PayEComm - Expiry||ATM BSP - Expiry||ATM ANZ - Expiry|
|K5||30 Days||30 Days||30 Days||30 Days|
|K10||30 Days||30 Days||30 Days||30 Days|
|K20||90 Days||90 Days||90 Days||90 Days|
|K50||90 Days||90 Days||90 Days||90 Days|
|K100||120 Days||120 Days||120 Days||120 Days|
How to Top up at BSP
Please insert bank card.
Select your preferred language either English or Pidgin. For this case English is selected Enter your PIN number and 'Press if Correct'.
Select transaction for Phone top-ups and Press the Button.
Select a Top-up provider as bmobile .
Select bmobile top-up
Select a bmobile top-up amount e.g. K5 top-up
Select the account to withdraw from (Cheque, Savings or Archiever)
Screen display "Your transaction is being processed"
After transaction completed, a screen displayed " if you would like to perform another transaction " . Press if NO to ignore to perform another transaction.
Finally, a screen is displayed to take your card. "Thank you for banking with Bank South Pacific. Please take your card" .