1. What is Topping Up via scratch cards?
Topping Up via scratch cards is when a subscriber recharges their phone credits by using a bmobile TopKad or RaitKad.
2. How can I Top Up via bmobile TopKad or RaitKad?
Purchase any available bmobile TopKad or RaitKad (K3, K5, K10, K20, K50 and K100).
Scratch the silver panel on the back of the card to reveal the voucher number.
Dial *121*voucher number#
A confirmation SMS will appear on screen "You have successfully recharged (amount). Your balance is (amount) & the validity (expiry date)".
3. Can a 78XX XXXX (BLUE SIM) number be topped up with a bmobile TopKad or RaitKad?
Yes, whether you use a TopKad or RaitKad, both cards can top up 78XX XXXX numbers.
4. Can a 75XX XXXX or 76XX XXX (REDiSIM) number be topped with a bmobile TopKad or RaitKad?
Yes, whether you use a TopKad or RaitKad, both cards can top up 75XX XXX or 76XX XXXX
5. What is the validity period of each card, by denomination?
|TopKad / RaitKad Validity||Period (Days)|
6. What can I do if the bmobile TopKad or RaitKad does not successfully top up my number?
Call customer care on 1555 for further assistance.
7. Where can I purchase bmobile TopKads or RaitKads?
You can purchase TopKads or RaitKads at any bmobile retail outlet or authorized reseller
nationwide. To find the nearest outlet to you please click on this link:
8. Who can I contact for more information on the above?
FREE call Customer Care on 1555, or 7600 3555 for other network users, or send us a Facebook private message to https://www.facebook.com/Bmobile4GLTE or email email@example.com.